Service & Support

The success of your practice is vital to the success of our company. We achieve this by providing quality services backed with unrivaled Technical Support. Asteris employs a first tier Technical Support help desk; all issues are addressed on a personal level.

At Asteris, we strive to provide our clients the highest level of Customer Service. Technical Support and Service is available weekdays from 8:00 AM to 7:00 PM U.S. Eastern Time Zone (with the exception of U.S. holidays). Additionally, we offer emergency Technical Support on a 24/7 basis including holidays and weekends (subject to after-hours rates where applicable).

If you cannot find the answer to your question(s) in the FAQs below, please do not hesitate to contact Asteris Support via the following methods:

Technical Support: +1 877 7ASTERIS (877 727 8374) option 402
Email: support@asteris.com.au

Submit a Support Case

I have read and accept the terms and conditions: